Terms & Conditions

About Bijou de Bell

The company is registered for VAT and F tax and is located in Gothenburg. The company's postal address is Danagatan 16. If you wish to get in touch with us, send an email to info@bijoudebell.se with your case and your contact details and we will hear from you shortly.

Order

Once the order has been completed, an order confirmation will be sent to your email address. In the confirmation you will find all information about products, price, billing and delivery address.

If there is an error in the order confirmation, please contact us via e-mail to info@bijoudebell.se.

Prices

All prices in the store are stated in SEK and all prices include 25% VAT. We reserve the right to price changes caused by price changes from the supplier, misprints in the price list and inaccuracies in prices due to incorrect information and reserve the right to adjust the price.

Product information.

We reserve the right for any typographical errors on this website and final sale of products. We do not guarantee that the images reproduce the exact appearance of the products as a certain color difference may occur depending on the monitor, photo quality and resolution. We always try our best to expose the products as correctly as possible.

Privacy policy

Information about Cookies

According to the Act on Electronic Information, visitors to a website for privacy purposes must be informed that cookies are being used. The information in the cookie can be used to track a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer in order to provide access to various functions. It is possible to set your browser so that it automatically refuses cookies. More information can be found on the Swedish Post and Telecommunications Authority's website, which you can find here.

Personal data

By shopping at Bijou de Bell, you accept our data protection policy and our processing of your personal data. We protect your privacy and do not collect more information than is necessary to process your order. We never sell or pass on your data to third parties without a legal basis.

Bijou de Bell is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us in order to be able to handle your order as well as in the instances when you have requested newsletters or promotional offers - in order to be able to adapt the marketing to your individual needs.

Here you find more information of how we store your personal data. dataskyddsförordningen

What’s personal data?

Personal data is all information that can be directly or indirectly attributed to a natural person.

What information do we store?

In order to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history.

Your data is stored as long as we have a legal basis to process your data, for example to fulfill the agreement between us or to comply with a legal obligation according to, for example, the Accounting Act.

Legal basis

In connection with a purchase, your personal data is processed to complete the agreement with you. Marketing, campaigns and similar mailings take place with your consent.

What information is shared and for what purpose?

Payment provider

When making purchases, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number. The information is saved to be able to complete the purchase and to protect the parties against fraud.

The payment providers (payment services) we use are: Stripe.

Shipping company

In order to deliver your orders and complete our contract, we need to share specific information with the shipping company. What is shared with the shipping company is first name, last name and address information for delivery. Email address and/or mobile number may also be shared with the shipping company for notification. The shipping companies we work with are: PostNord.

Responsible for data protection

Bijou de Bell is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.

This is how we protect your personal data

We use industry standards such as SSL/TLS and HSTS (HTTP Strict Transport Security) to store, process and communicate sensitive information such as personal data and passwords in a secure manner.

We use the platform, Squarespace.

Changes to the General Terms and Conditions

We reserve the right to make changes to the terms and conditions at any time. Changes to the terms will be posted online on the website. The amended terms and conditions are considered accepted in connection with orders or visits to the website.

Dispute and choice of law

In the event that a dispute cannot be resolved in agreement with the company's customer service and the customer, you as a customer can contact the Allmänna Reklamationsnämnden, see arn.se. For residents in an EU country other than Sweden, you can submit a complaint online via the European Commission's platform for mediation in disputes, see http://ec.europa.eu/consumers/odr

In the event of a dispute, we follow the decision of ARN or the corresponding dispute resolution body.

Disputes regarding the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law.

The webshop is created using the Squarespace.com platform