Return

Returns must be made within 30 days of the order date. Fill in the reason for the return on the enclosed return slip. The goods in the return must be in their original condition, unused and unaltered and carefully packed in a shipment that will withstand the post. You as the customer are responsible for the return shipping. Once the return has been delivered to us, you will receive a confirmation of your return via email. Our processing time is usually 1-3 working days. 

If you believe that you have received an item(s) that are defective or incorrect (type, size or color), you must contact us directly by e-mail at info@bijoudebell.se and attach pictures and your order number. You always need to get approval from us before returning a defective item. 

*Please Note: Personalized jewelry or special orders cannot be returned or exchanged.